Stubbings and ContactBuilder join forces to offer enhanced service to house builders

Stubbings Property Marketing has been appointed by ContactBuilder, one of the leading contact management systems in the industry, to support its on-going customer training and development programme.

The team at Stubbings Property Marketing, a multi service sales and marketing consultancy, has taken responsibility for running the wide range of training sessions and development programmes offered to ContactBuilder customers. The new partnership will allow ContactBuilder to offer its customers greater flexibility and a broader range of training sessions, tailored to meet their individual needs.

Malcolm Freeman, Director of ContactBuilder, said: “Over recent years the ContactBuilder client base has grown rapidly as more and more developers turn to the system to manage the high volume of customer enquiries they receive across their developments. As demand for the system has continued to grow we needed to expand our training team to ensure all our new customers receive a comprehensive induction and training programme and are up and running as quickly as possible. The team at Stubbings have been a long standing client and have always been strong supporters of the value the system can add. As a result, they were the obvious choice as a training partner and we are looking forward to working collectively with the team there to continue to deliver a first class training and consultancy service to both our new and existing customers.”

Helen Todd, Director of Stubbings Property Marketing, added: “We have been using ContactBuilder for a number of years now and it forms an integral part of the way in which we manage all of our leads for clients. It enables us to ensure we are responding to every enquiry in an efficient and timely manner, as well as managing the on-going customer journey. As extensive users of the system our team have an in-depth knowledge and understating of how it works on a practical level and how to get the best out of its many tools and functions. We are very excited to be commencing this new partnership with ContactBuilder and would encourage those house builders who are yet to discover the system to get in touch and find out more about how it could add value to their business.”

ContactBuilder is an online lead management system built specifically for house builders. The database allows sales teams to tracks enquiries across all sources and supports the effective management of all sales leads. As advocates and extensive users of ContactBuilder across a number of its clients’ developments, the Stubbings team is very familiar with the contact management tool and its core team already train their own staff on how to get maximum value out of the system.